Frequently Asked Questions

FAQs - Frequently Asked Questions


Animal Closure - No Sewing
Most of the animals are 16 inches and come with a hidden locking zipper closure, no sewing required. Each animal has a zipper with a thick cording attached as the flap. When the animal is completely stuffed and zipped, cut the string off to lock the zipper in place.


Animal Fabric and Safety.  All the animals are made of 100% polyester fabric. The animals are washable, non-allergenic, non-toxic and safe, conforming to CPSC codes of safety. Stuffing is top grade 100% polyester polyfil fiber.

Who Are The Animals For?  For ages 3 and up.  NOT FOR USE WITH DOGS OR OTHER ANIMALS.

Plastic Pieces.  Most, if not all, our animals have plastic eyes and may also have other plastic parts such as noses.

Animal Size.  All the animals and pillows are large, 16 inches for most, and come with a hidden locking zipper closure

Animal Stuffing.  Bday Bears animals should be stuffed with 100% polyester polyfil. Each animal needs 4-5 ounces of stuffing. Polyester polyfil can be purchased from Bday Bears.

How Much Stuffing Do I Order?

How Do I Stuff the Animal?
  

Birth Certificates: https://bdaybears.com/content/bdaybearbirthcertificate.pdf


Order processing and shipping.  Bday Bears recommends planning ahead for parties and events. Normally orders are processed within 1-3 business days and shipping requires up to 7 business days to US locations.  Expedited shipping is also offered.

Payment.  We accept paypal, Apple & Google Pay, Venmo, and all major credit cards. Stripe is the secure credit card payment processor, accepting Mastercard, Visa, Discover or American Express. The paypal payment option accepts your paypal balance payment, echecks and all major credit cards.

 

Product availability.  All the animals listed in the order forms are in stock and ready to ship

 

Pricing.  Our lowest wholesale prices are listed on the site. If you choose to purchase 1 or 1000 or more, the animals are the priced as listed on the site. If you are purchasing for a non-profit, charity event, or party, the prices are as listed. Any specials or discounts are advertised on the Specials page.

 

Tax Exempt.  If you are tax exempt in California, please include your tax exempt id in the customer message field when checking out. Due to our current state laws, we are not required to charge sales tax if we are shipping out of our state, California. Once you enter your shipping address the sales tax will calculate to $0.00.

Fundraisers.

The nice thing about fund raisers is that you can make it entirely your choice.  Many organizations do a pre-order.  They will choose anywhere from 1 to several animals (we do not hold animals so there is no guarantee what you choose will be in stock when you place your order.  That is why we suggest choosing animals with a high quantity).  Our animals are 16 inches and start at $5.75.  They include the animal skin, a heart and a printable birth certificate you can find on our website.  

 
We suggest the bulk stuffing to save on costs and can stuff about 4 animals. Or you can also choose the convenience of individual stuffing packs.   Options you can add on are T-Shirts, custom print on the shirt, and cinch backpack or box.
 
To find your exact shipping you can go to the website as though you were placing the order, just don't hit the payment button.  Your shipping options will appear.  
 
Once you have chosen what you like, you get to choose what you will sell it for and your profit.  The final step is to go on our website and place your order.  
 
We ask for 2-3 business days to process your order and shipping can be anywhere from 3-5 business days (we use UPS and ship from Southern California).
 
Orders are final and non returnable.
 
Please let us know if you have any questions and we wish you luck on your fund raiser.